EN

Translate:

Petrombei Mavromihali 8, T.K. 71305, Heraklion, Crete, Greece
One of kind jewellery

One of a kind handmade Greek jewelry designs made in our Heraklion workshop

Here Are Some FAQ's:

Do you accept custom order? How does the special order process work?

Yes, I will do special orders. If you found something you like in my shop but not in the variation that you are looking for, please feel free to contact me.


Deppends what design you want and how many pieces you want. But in generally will take about 2 - 5 days. 

Can i track my order? What do i get when i place an order?

Yes, tracking nr is provided. 


The jewelry will be received exactly what you see in the picture and description details, except genuine gemstones and cultures freshwater pearls or mother of pearl that are unique.  

How long does it take to get my order?

 

Please note that items shipped to the USA, will take between 5-12 business days to reach you, Australia and all other countries outside Europe 7 - 18 working days . 

Shipments to European countries will take between 3-6 business days. Shipping during the Holiday season make take a bit longer.


The time depends mainly on the delivery processes of the Post Offices in country of recipient. There are not delays in processing and shipping because of Hellenic Post.

In cases of abnormal conditions (like a strike or emergency cases) that time may be extended. 

Do you offer refunds/exchanges?

I do accept returns & handle each one individually!

If you receive an item that is damaged or you are not happy with it, please contact me within 10 days of receiving it. I will return the item as soon as I receive it back. 


For any item that is returned, all shipping charges are your responsibility. Shipping is made with Registered Mail and a tracking number is provided.
In case of a delay, you will be informed. If an item is lost in the Post i will refund the order or send you a new item. 

Do you ship worldwide?

Yes, is ship worldwide. All items shipped through the Greek postal system ELTA.

Hellenic post office [ ELTA] is very safe and quick, cooperate with the public post offices of all countries.

Wrist & Necklace Size Chart